Twin Computer



Twin Computer
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No IT department? Now you've got one.
Introducing Twin Computer Managed Services. A monthly fee based service for all of your IT needs. We install an agent on your servers, desktops and notebooks and proactively administer your environment from one computer to thousands. Many times we end up calling you before you realize there is a problem.

Here's what's included in our Manages Services bundle.


System Monitoring and Alerts

Robust monitoring and alerting for all your managed machines with instant notification to Twin Computer of problems or changes.

Remote Access
The Twin Agent delivers a complete, fast and secure encrypted remote access and remote control solution for remote repair even behind firewalls and NAT. You and your employees are welcome to use this tool as well. Login to work from home, out of town, anywhere with a network and a Internet Explorer browser.

Patch Management
Automatically keeps servers, workstations, laptops and remote computers up-to-date with the latest approved security patches and updates.

Help Desk Ticketing System
A centralized location for all of your users to submit help requests. The Ticketing module in the Twin Agent is easy to use but call us if you prefer.

Audit and Inventory
Complete and comprehensive hardware and software inventory compiled as often as you wish.

Reporting
Monthly comprehensive reporting on all assets under management.

Security
Works Behind Firewalls, Even NAT, AES 256 Encryption, SSL Supported Web Access, Secure SaaS Infrastructure.

Agent Procedures
Deploy multiple applications at once to 1 or 1,000 machines or more, self-healing processes to auto-remediate a problem, extend desktop procedures to end-users through our self-help portal, Build proactive maintenance solutions by scheduling a weekly procedure.

Antivirus - Optional
Powered by the powerful Kaspersky Labs antivirus engine, it provides complete automated protection on networks and beyond from potentially dangerous programs and network attacks.

Antimalware - Optional
Networks face a variety of threats day in and day out. Some of those threats require a specialized tool to identify, analyze, and remediate. Antimalware, powered by Malwarebytes, is an automated, easy-to-use, simple, and effective anti-malware application.

Online Backup - Optional
Allows organizations to conduct remote folder and file level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.


Twin Computer
6 1 2 . 5 6 4 . 2 1 2 0